However, Ms Hartley, who co-founded social media crisis management firm Polpeo, said there’s an old adage in the world of PR – that you can’t communicate your way out a crisis that you behaved your way into – and that P&O has behaved its way into one of the worst corporation crises she has seen in recent years.


We're not around right now. But you can send us an email and we'll get back to you, asap.


Log in with your credentials

Forgot your details?