However, Ms Hartley, who co-founded social media crisis management firm Polpeo, said there’s an old adage in the world of PR – that you can’t communicate your way out a crisis that you behaved your way into – and that P&O has behaved its way into one of the worst corporation crises she has seen in recent years.
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Jamie Moles, senior sales engineer at cybersecurity firm ExtraHop, says that while removing the Twitter bots seems like a...
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By Mary-Ann RussonBusiness reporter, BBC News The UK and European Union (EU) have finally reached a post-Brexit trade deal,...
However, Mike Brewer, chief economist at the Resolution Foundation, said by not targeting “families most in need of support,...
Image copyright Getty Images Virgin Atlantic is to cut 1,150 more jobs after completing a £1.2bn rescue plan that...
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