It has used an answer by text service and told MPs that it did not have the resources to meet rising demand. It said it received more than three million calls on resetting online passwords, getting tax codes, and checking National Insurance numbers, all of which could easily be done via digital channels instead.
Matthew Upton, director of policy at Citizens Advice, said: “Customers should get good service at a fair price. Yet...
It called for an end to “expensive” PCR tests, saying: “The requirement for passengers to pay for PCR tests,...
Lachlan, 52, emerged as the heir apparent during his time as an executive in the late 1990s. However, he...
Meanwhile, another company that has developed a Covid vaccine, US giant Johnson & Johnson, said on Friday that it...
Extending HS2 to Euston involves digging a 4.5-mile (7.2km) tunnel from Old Oak Common, in the capital’s western suburbs,...
The supermarket’s chief executive, Ken Murphy, said the deal would strengthen Tesco’s finances and allow it to grow its...
On Tuesday, Ocado Retail, which owns an online food joint venture with Marks & Spencer, said that it expected...
Recent Comments