Ms Holubowskyj says that there’s been a shift in the consumer mindset in recent years which means we are now used to paying for products and services on a monthly basis, “It’s just the done thing now and actually for customers there is a lot of benefit particularly with technology software where updates are just bedded in with the price now.”
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Vow to tackle long waits to make a complaint
admin, , Business, 0
Matthew Upton, director of policy at Citizens Advice, said: “Customers should get good service at a fair price. Yet...
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Budget 2021: English city regions to get £6.9bn for public transport
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The chancellor will announce increased funding for tram, train and bus services in England.
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British Gas staff start five-day strike over pay
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In June, Centrica said it planned to to cut around 5,000 jobs to “arrest the decline” of the company.
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Five million vapes thrown away every week – research
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Vapes that get mixed up with other household waste can cause fires in bin lorries and waste facilities. Waste...
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NatWest boss Dame Alison Rose quits after row over Nigel Farage account
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In a separate statement, Dame Alison thanked her colleagues “for all that they done”, saying: “I remain immensely...
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Last day for an Eat Out to Help Out discount
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Media playback is unsupported on your device Media caption“I think it is going to be a tough winter” The...
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Pump prices for petrol and diesel are near a record high
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Average petrol prices are just 2p off their record high from April 2012, says the RAC.
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Customers furious after HSBC down for more than 24 hours
admin, , Business, 0
“People want a bank they can depend on, and if IT outages become a regular occurrence, consumers could be...
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