Microsoft’s chat and communications tool, Microsoft Teams, is down across Europe this morning. The outage started just as thousands of workers started to sign into the service and attempt to work remotely amid the ongoing coronavirus pandemic. Microsoft Teams users are currently experiencing issues signing into the service and sending messages. “We’re investigating messaging-related functionality problems within Microsoft Teams,” says a Microsoft support Twitter account.
The timing is less than ideal, just as many businesses are encouraging employees to work remotely and collaborate using services like Microsoft Teams. Even schools are also using tools like Microsoft Teams for remote education, with some schools in The Netherlands instructing students to log into the service today for digital questions.
This is the second major outage to hit Microsoft Teams this year. The service also went down after Microsoft forgot to renew a key SSL security certificate last month. Microsoft eventually got Teams working again after three hours of issues, and apologized for missing the expired certificate.
Microsoft’s Teams issues also come just hours after Xbox Live went down briefly. Microsoft hasn’t revealed the exact cause of the Xbox Live outage, but it’s likely related to an increase in demand. Steam reached a new concurrent online user record of 20 million, just as people start to stay at home more during the coronavirus pandemic.